Riftbound FAQ

You can update all of your own store information within the Riftbound Gaming Network by logging into your account. Once logged in, click Manage Organization on the top bar, then hit Edit Info. If you are having technical problems with your account, please reach out to us at LGS@UVSGames.com

You can view your current preferred distributor by logging into your account. Once logged in, click Manage Organization, your preferred distributor will be displayed in the Organization Details section. If you would like to edit your selection, click Edit Info and update the Preferred Distributor field.

Choosing a preferred distributor determines which distributor will fulfill your Pre-Rift Event Kits. For exact details, please contact your distributor directly.

First, please be sure to check your packages closely as packaging can be very similar and easily confused. After checking, if you confirm there is an issue, please send a photo of your shipment contents to LGS@UVSGames.com for confirmation.

You can find the Store and Event Locator using the following links: 

Event Locator: Riftbound Events Locator

You are welcome to buy or trade for promo cards from players, as long as those promos have gone out for the appropriate use at first. However, as a store you should do everything you can to avoid the appearance of wrongdoing. If players think that you are handing out promos inappropriately, this can lead to a negative reputation for your business, or even reports from players to Boss Stage, Inc. that we will have to investigate accordingly.

If you have excess promos, you should hold those for use at any future event. Similarly, we recommend taking care to avoid the appearance of wrongdoing and ensure that you are making an effort to run the events you schedule.

The following events have specific registration windows:

• Pre-Rift Events
• Nexus Cup
• Challenge Series 

Retailers can learn when these windows are open by reading the weekly Riftbound Retailer Newsletter (sign up HERE)

Nexus Night scheduling is fully open and not set-specific. Stores will be sent promo packs on a rolling basis, with quantities determined by reported in-store play.

If you missed a registration window, we’re sorry but we cannot facilitate late signups or kit shipments.

1. Login at rgn.playriftbound.com 
2. Click on Manage Events
3. The Manage Events tab will list all of your Upcoming Events and Past Events
4. Click Add Event to create a new event

Configure Your Event

1. Give your event a Name and Description
2. Select the type of Event you want to create. Different Events will give different Deck Format, Play Mode, Date/Time, and Tournament Structure options. 
3. Select the other information about your event:
   1. Deck Format represents Constructed or Limited format options
   2. Play Mode represents 1v1, 2v2, or FFA Play Modes
   3. Max Participants represents the maximum number of players you want in this event
   4. Starting Table is used for assigning players to tables and increments up by 1
   5. Date/Time is the date and time in which you want your event to run, in your organization’s local time
   6. Visibility is either
      1. Listed: this event will show up to players on the Event Finder
      2. Unlisted: this event is omitted from the Event Finder’s search/discovery, but still accessible via a directly shared link
   7. Registration Status is either
      1. Open: players can self-register for the event
      2. Closed: players cannot self-register, only organization staff can add players and the event is not discoverable by players on the Event Finder
   8. Pricing represents whether your event is Paid or Free and Event Cost represents the cost of paid events. 
      1. Riftbound Gaming Network does not support on-platform payments, so organizations must collect payments directly from players in person.
4. Once you’ve entered your information, click Publish. Your event is now created!

You can find digital as well as self print files over in our Marketing Assets section on the Boss Stage Website.

Nexus Night packs are provided to stores based on their correctly logged in-store event activity and shipped out alongside each set release. At this time, additional Nexus Night packs are not available by request. Make sure your store is actively hosting events on the Riftbound Gaming Network and you’re trying to grow your Riftbound community.

We plan to host Regional Qualifiers and Regional Championships in many locations throughout the world. Keep in touch to see where we’ll be next!

We apologize, but we do not have the materials to support these events currently. We hope to be able to support these types of events sometime in the future.

If you have already created your player account and linked your Riot ID on the Riftbound Play Network, you can access the judge test by clicking your account in the upper right corner and selecting ‘Profile & Settings’. From there, click Account Management. In the ‘Judge Program’ section, you can take the judge exam where a score of 80% or higher will qualify you! If you have any specific questions on the judge program, please contact customerservice@uvsgames.com.

Official in-store play requires real cards to be used. Any event that is scheduled on the Riftbound Gaming Network, promoted as an official event, or rewards our provided prize support will require the use of authentic Riftbound cards.

Official printed cards from any language are legal for Riftbound organized play. If you have other questions regarding legality, please refer to the Riftbound Tournament Rules located here: Riftbound Tournament Rules

We have a dedicated LGS team ready to help retailers like you! Please email them at LGS@UVSGames.com
If you have a consumer specific question, you can contact our customer support team at Community@UVSGames.com